W99 Privacy Policy — How your information is collected and kept secure

W99 (https://w99.ooo) is an online gaming platform based in Bangladesh. We place the highest value on the privacy of our members. This Privacy Policy explains what information W99 collects, why we collect it, and how your data is managed.

By using the W99 platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please stop using W99 or contact our support team.

This policy applies alongside W99's Terms and Conditions and the two should be read together.

W99 collects specific information for various purposes. Details of the data collected are outlined below:

W99 uses the information it collects for the following purposes:

• To create, verify, and manage your account.
• To process deposits and withdrawals.
• To prevent fraud, money laundering, and unauthorized access.
• To improve W99 services and develop new features.
• To send members relevant bonus and promotional offers.
• To meet legal obligations and fulfill regulatory requirements.
• To provide customer support and resolve issues.
• To support responsible gaming programs.

The W99 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.

• Essential cookies: Used to maintain login sessions and ensure account security.
• Performance Cookies: Helps improve site speed and overall user experience.
• Preference Cookies: Used to remember your language and other preferences.

You can disable cookies through your browser settings, though doing so may prevent some W99 features from working properly.

W99 uses industry-leading technology to protect your data. Our security layers include:

• 256-bit SSL/TLS encryption — all data remains encrypted during transmission.
• AES-256 Encryption — Sensitive data stored in our database is fully encrypted.
• Two-factor authentication (2FA) — prevents unauthorized access to your account.
• 24/7 real-time security monitoring with automated threat detection.
• Regular security audits and penetration testing.

W99 retains your data for as long as your account remains active. After account closure, certain information may be kept for a defined period to meet legal and regulatory obligations.

W99 does not sell your data. However, information may be shared in the following limited circumstances:

• Payment Processors: With trusted payment partners to process deposits and withdrawals.
• Technology Partners: With technology service providers essential to platform operations.
• Legal obligations: Upon a court order or a lawful request from a government authority.
• Fraud Prevention: With fraud detection service providers.

All third-party partners operate under strict confidentiality agreements and are required to comply with W99's data protection standards.

As a W99 member, you have the following rights:

W99 is strictly for adults aged 18 and above. W99 does not knowingly collect any information from minors.

If W99 becomes aware that a minor has created an account, that account and all associated data will be deleted immediately. Parents or guardians can report a suspected account to W99 Support.

W99 maintains the highest standards for protecting payment information. Mobile banking numbers and bank account details are stored in encrypted form.

• Complete payment details are never stored in plain text.
• Payment transactions are secured with industry-standard encryption.
• W99 staff cannot view your complete payment details.
• Suspicious transactions are automatically flagged.

W99 may update this Privacy Policy from time to time. For significant changes, members will be notified via their registered email or through a platform notification.

The date of any update will always be shown in the "Last Updated" section at the top of this page. Continued use of W99 after changes take effect constitutes acceptance of the revised policy.

To ask questions, raise concerns, or exercise your rights regarding this Privacy Policy, contact W99: