W99 Terms and Conditions — Full Terms of Platform Use

W99 (referred to as "we", "the W99 platform", or "the site") is an online gaming platform operated at https://w99.ooo. These terms and conditions ("Terms") govern the relationship between W99 and its members ("you", "user").

By accessing, registering, or using any service on W99, you confirm that you have read and fully agree to these Terms. If you do not agree with any part of these Terms, please refrain from using W99.

These Terms apply together with W99's Privacy Policy and Responsible Gaming Policy.

Each person is strictly permitted to hold one account on W99. Creating multiple accounts is completely prohibited and will result in the permanent closure of all associated accounts.

• You must provide accurate and truthful information during registration.
• Your name, mobile number, and national ID details must all match.
• W99 may request additional documents for identity verification at any time.
• Your account password and login credentials must be kept strictly confidential.
• Any unauthorized access to your account must be reported to W99 immediately.

W99 is strictly for adults aged 18 and above. Registration or gameplay by minors is strictly prohibited.

• By registering, you confirm that you are at least 18 years of age.
• W99 may request proof of age documentation at any time.
• Your account may be suspended until your age has been verified.
• If a false age is provided, both the account and deposited funds will be forfeited.

All games on W99 are powered by certified Random Number Generator (RNG) technology, ensuring that every game result is completely random and not predetermined.

• Game results cannot be altered by W99 or any third party.
• Bets from games cancelled due to technical issues will be refunded.
• In the event of a network issue during a live game, W99's decision is final.
• Intentional game manipulation or the use of bots is strictly prohibited.
• If a technical error is detected in any game, the associated winnings may be voided.

All W99 bonuses and promotions come with specific terms. By accepting a bonus, you agree to fully comply with the terms attached to that bonus.

• Each bonus has its own wagering requirement (WR) that must be fulfilled.
• A bonus may only be used on specific games.
• Withdrawals from a bonus balance are not permitted until wagering requirements have been met.
• The welcome bonus is available to new members one time only.
• W99 reserves the right to withdraw any bonus or modify its terms at any time without notice.
• Claiming bonuses from multiple accounts or from the same IP address is not permitted.

Deposits and withdrawals on W99 can be made via mobile banking, bank transfer, and e-wallets. All transactions are secured with SSL encryption.

• The minimum withdrawal amount is BDT 500.
• Withdrawals may only be made to a payment method registered in the account holder's name.
• Withdrawals to third-party accounts are strictly prohibited.
• W99 may suspend suspicious transactions as part of its anti-money laundering measures.
• W99 does not charge any withdrawal fees; however, your bank's own charges may apply.
• Processing times vary depending on the method and your VIP level.

The following activities are strictly prohibited on the W99 platform and will result in permanent account closure:

• Creating or operating multiple accounts.
• Using bots, scripts, or automation tools in gaming software.
• Attempting to hack or gain unauthorized access to another member's account.
• Intentionally exploiting any vulnerability or bug in the platform.
• Registering with a false identity or fraudulent documents.
• Using W99 for money laundering or any form of illegal financial activity.
• Harassing, intimidating, or attempting to defraud other members.

W99 firmly believes that gaming should be a form of entertainment. We encourage all members to play responsibly.

• Deposit limits can be set at any time from the W99 dashboard.
• Enable session reminders to keep track of your gaming time.
• Use the self-exclusion feature if you need a break.
• If you experience any gaming issues, please contact W99 support.

For more information on W99's responsible gaming policy, Responsible Gaming Page View.

All content on the W99 platform — including logos, brand names, game graphics, software, and website design — is the intellectual property of W99 or its respective licensors.

• No content from W99 may be used, reproduced, or distributed without prior written permission.
• Using W99's name or logo in any advertising or fraudulent activity is strictly prohibited.

W99 strives to maintain the highest service standards; however, W99 is not liable for the following:

• Games cancelled due to loss of internet connection.
• Errors caused by third-party software or networks.
• Service disruptions caused by natural disasters or unforeseen circumstances.
• Issues with the user's own device.

Under all circumstances, W99's maximum liability is limited to the original amount of the transaction in question.

You may request to close your account at any time through W99 support. Please withdraw any eligible balance before closing your account.

• W99 reserves the right to close any account without notice in the event of a terms violation.
• If evidence of fraud or cheating is found, the account balance will be forfeited.
• Your account cannot be reopened until the self-exclusion period has ended.

W99 reserves the right to update or modify these terms and conditions at any time. Members will be notified of significant changes via email or in-platform notification.

Continuing to use W99 after any changes have been made means you have accepted the updated terms. We recommend checking this page regularly.

If you have any questions about the terms, please reach out to the W99 support team: [email protected]